The manufacturer warrants that your RotoShave unit is free of defects in materials and workmanship and will, at its option, repair or replace any defective unit that is returned.
The RotoShave motor and all other parts and components are warranted for 60 days from
the original date of purchase. This warranty is valid only in accordance with the conditions
set forth below:
1. Normal wear and tear are not covered by this warranty. This warranty applies to consumer
use only, and is void when the product is used in a commercial or institutional setting.
2. The warranty extends only to the original consumer purchaser and is not transferable.
In addition, proof of purchase must be demonstrated. This warranty is void if the product
has been subject to accident, misuse, abuse, improper maintenance or repair, or
unauthorized modification.
3. This limited warranty is the only written or express warranty given by the manufacturer.
Any implied warranty of merchantability or fitness for a particular purpose on this product
is limited in duration to the duration of this warranty. Some states do not allow limitations
on how long an implied warranty lasts, so the above limitation may not apply to you.
4. Repair or replacement of the product (or, if repair or replacement is not feasible, a refund
of the purchase price) is the exclusive remedy of the consumer under this warranty.
The manufacturer shall not be liable for any incidental or consequential damages for
breach of this warranty or any implied warranty on this product. Some states do not allow
the exclusion or limitation of incidental or consequential damages, so the above limitation
or exclusion may not apply to you.
5. This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state.
If you want to order or have questions about specific parts or accessories, feel free to
call us at our customer care department:
Customer Service hours Monday - Friday at 8:00 am till 9:00 pm Eastern Standard Time
Customer Service hours Saturday - Sunday at 9:00 am till 5:00 pm Eastern Standard Time
Phone: 1 (973) 287-5195
For further assistance in Spanish call : (973) 287-5175
Para ayuda in español llame al : (973) 287-5175
Procedure for Warranty Repairs or Replacement
If warranty service is necessary, the original purchaser must pack the product securely
and send it postage paid with a description of the defect, proof of purchase, and a check
or money order for $29.99 to cover return postage and handling to the following address:
Tristar Products, P.O. Box 3007, Wallingford, CT 06492.
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